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Terms and Conditions

1.         Terms of Use 

1.1       Welcome to Virtual Shoppers BD Ltd (“VSL”) provides access to the virtualshoppers.com website/mobile app  to you subject to the terms and conditions (“Terms”) set out on this page. By using the Website, you’ll be termed herein as (“User”) and agree to the following conditions. 

1.2       By accepting these Terms, you also accept and agree to Virtual Shoppers BD Ltd Policies at (https://virtualshoppers.com/privacy-policy) as amended from time to time. 

1.3     The contents set out herein form an electronic record in terms of (ICT Act, 2006) and rules there under as applicable and as amended from time to time. As such, this document does not require any physical or digital signatures and forms a valid and binding agreement between the Website and the User. 

1.4       The Website is operated by Virtual Shoppers Ltd., a company incorporated under the laws of Bangladesh having its registered office at 22, Chamelibag, Santinagor, Dhaka-1217, Bangladesh.

1.5       This Website may also contain links to other websites, which are not operated by VSL, and VSL has no control over the linked sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the linked sites will be subject to the terms of use and service contained within each such site. 


2.       Return Policy 
2.1     User may return any product any time if: 

a)       Product does not meet user’s expectation or damaged during delivery.

b)       Doubt about quality/quantity or unhealthy/unexpected condition.

c)       Product packaging unsatisfactory or finds product unusable. 

2.2     User will get replacement of same value products without any questions.

3.       Refund Policy

3.1     VSL tries its best to serve the users. But if under any circumstances, we fail to fulfill our commitment, we’ll notify you within 24 hours via phone/ text/ email. If the service, that  fails to complete, requires any refund, it be done within a week by replacing same value products of users need.